APC’s LIVE CUSTOMER SUPPORT IS BACK!
Our customers spoke and we listened!
We are happy to announce that our LIVE Call Center for Customer Service & Tech Support is back.
All calls will be handled by direct employees located in our Auburn Hills manufacturing facilities.
Calls can be directed to:
248-332-3900 or 888-332-2241, option 1 for APC
Ext. 1 for Customer service
Ext. 2 for Tech Support
The APC department is staffed from 8:30 AM – 4:30 PM Eastern Time, Monday – Friday.
After hours, please leave a message (or file a FORM REQUEST below).
Your call will be returned within 1-4 hours during regular business hours.
Calls received during Company holidays will be returned on the next available business day.
APC is not authorized to service the end-user due to the proprietary nature of the device communication methods.
Please contact your security provider for assistance with your device (both troubleshooting and replacements).
Interested in developing a partnership to contract to manufacture your smart smoke, heat, and carbon monoxide devices?
Contact Us
